Our process

A collaborative process built for organizations that need finance to keep pace.

From first conversation to long-term advisory: eight structured phases, documented deliverables, and measurable outcomes — tailored to the stage, sector, and stakes of your organization.

8

Structured phases

90 days

To first measurable outcomes

5–10 days

Target monthly close

Quarterly

Review cadence

The engagement at a glance

A rhythm you can plan around.

Each phase produces named deliverables and measurable outcomes. The arrows aren't decorative — earlier phases feed later ones, and Continuous Improvement loops back into Strategy every year.

  1. 01

    Discovery

    Week 1 – 2

  2. 02

    Financial Assessment

    Week 2 – 4

  3. 03

    Strategy Development

    Week 3 – 6

  4. 04

    Systems Implementation

    Week 4 – 10

  5. 05

    Process Improvement

    Month 2 – 4

  6. 06

    Reporting

    Month 3 onward

  7. 07

    Leadership Support

    Ongoing

  8. 08

    Continuous Improvement

    Ongoing

Phase 01

Discovery

Week 1 – 2

We start by understanding your organization — mission, stakeholders, funding model, current finance function, and the decisions leadership needs finance to support.

What we do

  • Structured discovery conversation with the executive director, founder, or CFO
  • Stakeholder mapping: board, funders, auditors, banking partners, program leads
  • Review of current financial reports, budgets, prior audits, and grant agreements
  • Written scope of work with mutual clarity on outcomes, cadence, and access

Deliverables

  • Discovery summary document
  • Recommended engagement scope
  • 90-day and 12-month expected outcomes

Outcome

You leave discovery with a clear picture of what a strong finance function would look like for your organization — and whether we're the right partner to build it.

Phase 02

Financial Assessment

Week 2 – 4

We diagnose the current state of your finance function — books, controls, systems, reporting, compliance, and cash — so recommendations rest on evidence, not assumption.

What we do

  • Books and reconciliation review across every material account
  • Chart of accounts, class, and location structure evaluation
  • Internal controls walkthrough and fraud risk assessment
  • Grant compliance and restricted funding audit
  • Cash position, runway, and working capital analysis
  • Systems inventory (accounting, payroll, A/P, expense, banking)

Deliverables

  • Financial Assessment Report with findings and priority rankings
  • Cleanup roadmap (if needed)
  • Risk register with recommended controls

Outcome

A clear, documented view of where the finance function is strong, where it's exposed, and what to fix in what order.

Phase 03

Strategy Development

Week 3 – 6

We translate assessment findings into a written financial strategy — one that maps to your mission, growth plans, funder expectations, and board governance.

What we do

  • Multi-year financial model tied to strategic plan
  • Reserve, investment, and cash strategy
  • Grant and revenue diversification analysis
  • Financial policy library review (reserves, investments, gift acceptance, whistleblower, conflict of interest)
  • Board and finance committee reporting design

Deliverables

  • Written financial strategy document
  • 12-month operating budget framework
  • Board-ready financial policy recommendations

Outcome

Leadership and board align on a financial strategy that's ambitious enough to matter and disciplined enough to work.

Phase 04

Systems Implementation

Week 4 – 10

We stand up the infrastructure — accounting system, integrations, workflows, and policies — that will carry the strategy for years, not months.

What we do

  • QuickBooks Online setup, optimization, or cleanup
  • Chart of accounts, class, and location architecture
  • Bill.com, Ramp, Gusto, and banking integrations
  • Approval workflows and segregation-of-duties design
  • Documented month-end close checklist
  • Restricted grant tracking automation

Deliverables

  • Fully configured accounting system of record
  • Integration architecture map
  • Written accounting policy and close procedures

Outcome

Your finance function runs on infrastructure, not heroics — with the systems and documentation to onboard the next hire in days, not months.

Phase 05

Process Improvement

Month 2 – 4

We turn best-effort workflows into repeatable processes — the discipline that separates finance functions that scale from those that always play catch-up.

What we do

  • Monthly close acceleration (target: 5–10 business days)
  • Accounts payable and receivable workflow optimization
  • Expense management standardization
  • Payroll allocation to programs and grants
  • Documentation of every recurring process in writing

Deliverables

  • Written process library
  • Close checklist with owners and cutoffs
  • SLA commitments across A/P, A/R, payroll, and reporting

Outcome

Predictable rhythm across the finance function. Leadership stops fielding financial fire drills.

Phase 06

Reporting

Month 3 onward

We build the reporting that leadership, boards, funders, and auditors actually need — clear, timely, and paired with narrative that drives decisions.

What we do

  • Monthly financial statements with variance narrative
  • Board dashboards designed for non-financial readers
  • Rolling 12-month forecast, refreshed monthly
  • 13-week cash forecast for organizations with cash risk
  • Grant-specific and funder-specific reporting
  • Audit-ready trial balance and supporting schedules

Deliverables

  • Monthly board financial packet
  • Rolling forecast model
  • Grant burn and compliance dashboards

Outcome

Boards engage substantively. Funders trust what they read. Leadership makes decisions with current data, not last quarter's guess.

Phase 07

Leadership Support

Ongoing

We show up as senior finance leadership — in board meetings, finance committees, investor conversations, and the strategic decisions that shape your next chapter.

What we do

  • Board and finance committee attendance and preparation
  • Treasurer partnership and governance counsel
  • Capital strategy: loans, lines of credit, investor conversations
  • Audit relationship management and remediation leadership
  • Executive advisory between meetings — hiring, pricing, program economics, capital planning

Deliverables

  • Board and finance committee presence
  • Executive advisory access
  • Audit and lender liaison

Outcome

Leadership has a senior financial voice at the table — the strategic partner most organizations only get after hiring a full-time CFO.

Phase 08

Continuous Improvement

Ongoing

We review, refine, and level up — because the right finance function at $2M is not the right finance function at $10M, and infrastructure has to grow with mission.

What we do

  • Quarterly engagement review with leadership
  • Annual strategy refresh and policy review
  • Systems and integration evolution as the organization grows
  • Team development — training internal staff to own more over time
  • Benchmarking against sector peers and audit findings

Deliverables

  • Quarterly review memos with recommendations
  • Annual finance function health assessment
  • Roadmap for the next stage of growth

Outcome

The finance function doesn't just keep pace with the organization — it stays a step ahead, ready for the next inflection point.

How we work

Principles that hold across every engagement.

Documented, not implicit

Every process, policy, and decision lives in writing. If it's only in someone's head, it doesn't exist.

Measurable outcomes

We define 90-day and annual outcomes at kickoff and review them quarterly. If we're not moving the needle, we adjust.

Named deliverables

Every phase produces artifacts you can point to — reports, playbooks, dashboards, policies. Not just hours logged.

Senior-led

Chianeva and senior team members lead every engagement personally. You're not handed off to junior staff after week one.

Board- and funder-ready

Everything we produce is designed to hold up under board scrutiny, funder review, and auditor examination.

Partnership, not vendorship

We show up in the meetings that matter, respond in hours not weeks, and treat your mission as our own.

A year at a glance

What the first twelve months typically look like.

Month 1
DiscoveryFinancial Assessment
Month 2
Strategy DevelopmentSystems Implementation
Month 3
Systems ImplementationProcess Improvement
Months 4–6
Process ImprovementReportingLeadership Support
Months 7–9
ReportingLeadership Support
Months 10–12
Leadership SupportContinuous Improvement

Timeline varies by organization size, current state of the finance function, and priority sequencing set in Discovery.

Frequently asked

Common questions about the process.

How long is a typical engagement?

Most engagements are ongoing partnerships measured in years, not months. The first 90 days focus on discovery, assessment, and initial systems work; months 4–12 build reporting rhythm and strategic infrastructure; year two and beyond focus on continuous improvement, leadership support, and evolution as the organization grows. Project-only engagements (cleanup, audit prep, system implementation) run 6–16 weeks.

Do you work with organizations that have messy books?

Yes — regularly. Most organizations we start with have some combination of unreconciled accounts, misconfigured QuickBooks, undocumented processes, or delayed close. The Financial Assessment phase is designed to diagnose exactly how messy, and the cleanup roadmap sequences the work so the organization isn't in cleanup forever. Messy books are the norm, not the exception, and they're fixable.

How is your process different from hiring a bookkeeper?

A bookkeeper executes the accounting process. Our process builds and leads the entire finance function — bookkeeping, controllership, and CFO strategy — as three distinct layers. Organizations that only hire bookkeeping end up asking a bookkeeper strategic questions and getting weak answers. Our engagements are staffed so each layer has the right expertise, with senior leadership at the top.

What if we only need help with one part of the process?

That's common. Many engagements start as a focused project — a QuickBooks cleanup, an audit preparation, a budget build, a systems implementation — and evolve into ongoing partnership as trust builds. Discovery is scoped to your actual need, not a pre-packaged deliverable list.

How involved will our internal team be?

As involved as they want to be. Some organizations hand finance off entirely; others want internal staff to grow into stronger ownership over time. We're explicit in discovery about which model fits your organization, and Continuous Improvement includes team development for those who want to build internal capability alongside external support.

Will you attend our board meetings?

Yes. Board and finance committee attendance is a standard part of Leadership Support engagements. We prepare the financial packet, present alongside the treasurer and executive director, and field questions directly. Boards consistently tell us this is the highest-value touchpoint in the engagement.

How do you handle grant compliance and audits?

Grant compliance and audit readiness are woven into every phase — from restricted funding assessment in phase two, to grant tracking automation in phase four, to audit-ready reporting in phase six, to audit liaison in phase seven. Single-audit navigation (for federal recipients above the $1M threshold) is a specific specialty.

What does the first 30 days look like?

Week 1: discovery and scope. Week 2: kickoff, systems access, and start of financial assessment. Weeks 3–4: assessment fieldwork, priority ranking, and the first read of the state of the finance function. By day 30, leadership has a written diagnosis, a prioritized roadmap, and clarity on what the next 60 days will produce.

How do we know the engagement is working?

We define measurable 90-day and 12-month outcomes in discovery — close time, forecast accuracy, board reporting quality, audit findings, cash visibility — and review them quarterly. If we're not moving the needle on the outcomes we agreed to, we say so first, and we adjust the engagement together.

What happens if we outgrow the fractional model?

That's a success outcome, not a failure. When an organization is ready for a full-time controller or CFO, we help scope the role, participate in hiring, and hand off the infrastructure we've built. Many former fractional clients keep us on for strategic advisory long after they've built internal finance leadership.

More answers in the FAQ Center.

Ready to see what discovery looks like for your organization?

A free consultation is the first conversation of Phase 01. No pressure, no pre-packaged pitch — just a structured discussion about what your finance function needs to become.

Lead your next chapter with financial confidence.

Book a complimentary 30-minute conversation. We'll listen to where you're headed, share where a strategic financial partner would create the most leverage, and outline what a stronger financial foundation could look like for your organization.

Schedule Your Free Consultation →